Five Forces of Competitiveness

Michael Porter, Business Analyst outlines five forces that determine how competitive (not-prone-to-monopoly) a market or industry will be:

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The political duopoly doesn't address customer complaints

Typically, when customers are unhappy, there will be a new entrant (Five Forces of Competitiveness). The majority of voters polled say they would rather an independent option. But the current political landscape doesn’t see the unmet need being addressed.